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Terms And Conditions

Safarwallah Terms And Conditions

Welcome to Safarwallah! By booking a trek, expedition, or any service with us, you acknowledge and agree to the following terms and conditions, which are designed to protect both parties and ensure a smooth and enjoyable experience. Please read them carefully.

1. Definitions

2. Booking and Payment

3. Cancellation Policy

4. Changes to Itinerary

Safarwallah reserves the right to make changes to the itinerary due to unforeseen circumstances, including but not limited to weather conditions, government regulations, road closures, or health emergencies. No refunds will be provided for these changes, and Safarwallah will not be liable for any costs incurred by the participant due to itinerary changes.

5. Medical Fitness

Participants must declare their fitness and disclose any pre-existing medical conditions. Participation is subject to medical clearance.

6. Participant Responsibilities

Participants must follow instructions given by trek leaders and staff during the trek. Non-compliance may result in termination of participation, with no refund or compensation.

7. Vendor Responsibilities and Liabilities

Safarwallah works with third-party vendors (transport, accommodation, etc.) to provide services during treks. Safarwallah is not liable for any disputes or shortcomings on part of these vendors, though all efforts will be made to resolve issues.

8. Risk Acknowledgment

Trekking and adventure activities carry inherent risks, including but not limited to injuries, altitude sickness, unpredictable weather, or wildlife encounters. By signing up, participants acknowledge these risks and agree to indemnify Safarwallah from any liability for injury, death, or damages sustained during the trek.

9. Force Majeure

Safarwallah shall not be liable for any delay or failure to perform its obligations under this agreement if such delay or failure is due to circumstances beyond reasonable control, including natural disasters, pandemics, war, strikes, or government restrictions.

10. Privacy and Data Protection

Safarwallah collects personal information necessary for processing bookings and communication. This data is handled with confidentiality and is never shared with third parties unless required by law.

11. Dispute Resolution

Any disputes arising from bookings, participation, or services will be resolved through mutual discussion between Safarwallah and the concerned party.

12. Governing Law

These terms and conditions are governed by the laws of India. Any legal action or proceedings related to or arising out of these terms shall be conducted in Ludhiana, Punjab.

13. Disclaimer of Warranties

Safarwallah provides services “as is” and does not guarantee any specific outcomes or results from participation in treks or expeditions.

14. Limitation of Liability

To the fullest extent permitted by law, Safarwallah's liability for any damages, losses, or injuries, whether contractual, tortious, or otherwise, shall not exceed the total amount paid by the participant for the trek.

15. Modification of Terms

Safarwallah reserves the right to modify or update these terms and conditions at any time. Changes will be communicated through official channels, and continued use of Safarwallah’s services implies acceptance of these changes.

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